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Los Angeles · Community

Los Angeles: Mayor Bass Announces Utility Bill Relief, Shutoff Pause Through Year-End

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Los Angeles Mayor Karen Bass on Oct. 20 unveiled four relief measures for surging utility bills after a summer of punishing heat waves, including a requested pause on shutoffs through the end of the year.

Why it matters

Los Angeles Mayor Karen Bass issued a statement on October 20 announcing four relief measures aimed at Angelenos struggling with soaring utility bills after months of punishing heat waves. First-tier source: the statement was issued by the Mayor's Office and published through LADWP's official news channel.

"Over the past few months, Los Angeles has endured multiple punishing heat waves. Running our air conditioners has been a necessity, and for too many Angelenos, the resulting increase in utility bills is a real burden," Bass said, adding that for seniors and people with health conditions, air conditioning is essential to staying safe.

The four measures

First, LADWP customers can "just pay what they can afford now." Second, Bass has asked the LADWP Board to pause shutoffs through the end of the year: no residential customer unable to pay will have electricity or water cut off for the remainder of 2026. Third, beginning next month, every residential customer will receive information about their electricity and water usage to improve awareness and conservation; the utility's conservation programs can permanently reduce usage and bills. Fourth, she urged customers to enroll in the Level Pay program, which averages bills over 12 months, and for low-income seniors and households to consider the Lifeline or EZ-Save programs.

Background

Residents and businesses have complained loudly about skyrocketing DWP bills. LADWP's own review found that in widely reported cases such as the landmark Canter's Deli, electric charges rose about 6.6% over the past three months, water charges 21.6% and sewer charges 45.0%. Councilwoman and mayoral candidate Nithya Raman unveiled her own three-point reform plan a day earlier, including an audit of the utility with City Controller Kenneth Mejia.

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