Singapore police to use single caller ID 6000 0999 from Nov. 2 to fight government-official impersonation scams

Singapore · Public Safety · Nov. 1, 2026 · Singapore police will use a single caller ID, 6000 0999, for outgoing calls from November 2, becoming the first government agency to adopt the measure. The Ministry of Digital Development and Information, the Infocomm Media Development Authority, Open Government Products and the police said in a joint release on November 1 that the initiative is meant to help the public identify legitimate government calls more easily and guard against government-official impersonation scams.

Outgoing only, always followed by a gov.sg SMS

From Monday, November 2, outgoing police calls will show 6000 0999, and each call will be followed by an SMS from the gov.sg SMS sender identity telling the recipient how to contact the police for further assistance. The number is for outgoing calls only: it cannot receive incoming calls and will not be used on messaging apps such as WhatsApp or Telegram. Members of the public who need further help after a call can contact the police through its feedback portal or feedback hotline at 1800-358-0000.

Impersonation cases more than doubled; most victims aged 65 and above

Police figures show total scam and cybercrime cases fell to 41,974 last year from 55,810 in 2024, but government-official impersonation cases more than doubled, from 1,504 in 2024 to 3,363 in 2025; according to the police annual scam brief published in February, most victims of such scams were aged 65 and above. The police remind the public that government officials will never ask anyone to transfer or hand over money, luxury watches, gold or cryptocurrency, ask for banking login credentials, ask people to install apps from unofficial app stores, or transfer calls to the police; anyone in doubt can call the 24/7 ScamShield helpline. Compiled from the joint release and CNA reporting.